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Refunds

In the event that you have received a damaged product, you may return it and receive a refund within 1 working day

Products can be returned to Zer Matok associated stores. After the products are returned, your account will be credited with the purchase amount.

Refunds will be processed by credit card

Returns will not be accepted for products that have been used or opened, unless the product was spoiled.

Returns and exchanges of products will be processed in accordance with and subject to the law, including Ministry of Health guidelines

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